LED-Card-china partners with major international shipping companies like DHL, UPS, FedEx, and EMS to offer best shipment:
All products will be transported by DHL(EMS only DHL/UPS/Fedex can't reach) to save you time,so you can get it in about 2-6 days after paid
DHL Shipping will be Shipped by DHL,Fedex,UPS,TNT or EMS Randomly ( 3-5 Business days arrived ). Free Shipping will be Shipped by DHL Shipping when the order price is over 500 USD
DHL Tracking: http://www.dhl.com/en.html
EMS Tracking: http://www.ems.com.cn/english.html
All goods are alwarys in stock ,so that we can generally ship the goods within 48 hours. as above said, all orders are only directly shipped to the worldwide by DHL. DHL will soon send the products to your hands in 2-6 days after we shipped the goods your order.Importantly, DHL will also complete customs clearance for the Precious goods
All goods have been multiple tested. Before shipping, we will carefully test again to ensure that items are perfect. Goods are packaged base on rigorous standards to avoid possible damages in every shipment
Please check the items in front of DHL deliveryman when you receive the goods, If the goods is damaged, please try to get local DHL’s breakage of documentary evidence, and meantime, contact with us or email us to send the product's photos and detailed packaging as soon as possible.
LED-Card-China are committed to returning or exchanging goods for customers in this case that there are quality problems, or inconsistent with the invoice, or can't work normal, within 30 days after receipt of the goods.
During normal warranty period (LED modules, LED power supplies, LED strips with 1-year warranty; LED control cards, LED video processors with 2-year warranty), LED-Card-China are committed to providing free maintenance if there are quality problems under normal use.
The orderd goods will not enjoy return and warranty if product ’s codes are ripped off,
Under warranty, customers must do the customs clearance according to the value of goods we require and pay the return shipment cost.
LED-Card-China provide free repairs for clients and send you the items with recent order together, rather than send the repaired goods alone,and we will bear the delivery costs back.
The whole online products are with global uniform prices ,thus anyone can buy them fairly. Any product can be purchased online, and if there are doubts, please contact our online sales and engineers.
1.How can I trace my order?
Once your order is shipped, We will send you the Tracking Number.you can trace it at the DHL,Fedex,UPS,EMS website.
2.How Long Will It Take To Delivery?
After we got your Orders,We will ship it in 48 Hours,For DHL/Fedex/UPS,you can get your Packages in 3-5 Business Days, For EMS,you can get it in 5-7 Business Days.
3.Are the packages insured?
Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time you want.
4.What about the Warranty?
We provide the warranty for 24 months(LED modules, LED power supplies, LED strips with 1-year warranty; LED control cards, LED video processors with 2-year warranty),,any broken parts during the warranty,we will replace it for free of charge,the shipping cost be charged by sender.